ALERT ATTENTION ⚠️
In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, September 7th, 2026. We will resume regular U.S. support hours on Tuesday, September 8th, 2026. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
Agilent Employees: sign in using Agilent SSO credentials
WesternU’s core labs provide shared research spaces, instrumentation, training, and support for faculty, staff, students, and research teams. These resources are managed through the Office of Research and Biotechnology to support safe, organized, and equitable access to shared equipment and laboratory spaces.
Through iLab, users can request access, schedule equipment, complete training requirements, and track usage. All users are expected to follow applicable SOPs, safety requirements, and scheduling procedures to help maintain reliable equipment access and a respectful shared research environment.
| Core Name | Primary Contact | Phone Number/Ext | |
|---|---|---|---|
| Western U Core Facilities |